Definitions
For the purposes of this Shipping Policy:
“Company” (referred to as either “the Company”, “We”, “Us” or “Our”) refers to READCRAFT SDN. BHD. 202501002828 (1604241-H).
“Goods” refers to the books, stationery, and related items offered for sale on the Service.
“Orders” means a request by You to purchase Goods from Us.
“Service” refers to READCRAFT SDN. BHD., accessible from (insert your website URL once available).
“You” means the individual accessing the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Shipping Coverage
We currently only ship within Malaysia. Orders placed from outside Malaysia will not be processed. We are committed to serving customers across all regions in Malaysia, including Peninsular Malaysia, Sabah, and Sarawak.
Shipping Fees
We are pleased to offer free shipping on all orders within Malaysia, regardless of order value or location.
There are no hidden charges, handling fees, or minimum purchase requirements.
Processing & Delivery Time
All Orders are processed and shipped within 3–5 business days from the date of order confirmation.
Once your Order has been shipped, you will receive an email or SMS notification with tracking information (if applicable) so you can monitor your delivery status.
Please note that occasional delays may occur due to public holidays, courier delays, or unforeseen circumstances.
Delivery Methods
Goods are delivered using trusted courier partners selected at our discretion. Deliveries can be made to residential, commercial, or office addresses, as long as the provided address is complete and accessible.
Please ensure all shipping information is accurate during checkout. The Company will not be responsible for delivery delays or failures caused by incorrect or incomplete address details.
Delivery Issues & Reattempts
If a delivery attempt is unsuccessful due to recipient unavailability, restricted access, or incorrect address, our courier partners may reattempt delivery or contact you directly to arrange an alternative delivery.
Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any revisions will be posted on this page and will take effect immediately upon publication.
Contact Us
If you have any questions regarding shipping, please contact us:
Company: READCRAFT SDN. BHD.
Registration No.: 202501002828 (1604241-H)
Email: readcraft1@outlook.com
Phone: 011-2069 8845
Address: No. 132-G, Jalan Rimbunan Raya, Laman Rimbunan,
52100 Kuala Lumpur, W.P. Kuala Lumpur
